We Follow
Simple Process
We've made it easy — especially for family members and facility staff managing repairs.
01
Submit Your Request
Fill out the form below with your equipment details, problem description, and photos. Takes under 3 minutes.
02
Pay Diagnostic Fee
Secure a spot with our $195–$395 diagnostic fee via Stripe. We confirm your appointment within 2 hours.
03
Technician Visits
Our certified tech arrives at your home, facility, or care center. Same-day or next-day availability.
04
Repair & Done
Most repairs are completed on-site. If parts are needed, we order and return — keeping you updated throughout.